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Terms & Conditions

myWine Rack™ is your personal Wine Log and Cellar record for your ongoing wine collection.

1. Parties to the Oakmont Limited myWine Rack TM Agreement / Validity
This agreement, arranged by Oakmont Limited, PO Box 178 Northampton NN4 0ZX, UK and the applicant - in the following called customer. This agreement becomes valid with the receipt of the login by the customer for the myWine Rack website or the receipt of the signed enrolment form. The service is carried out and warranted by Oakmont Limited, Northampton, UK who holds the rights to myWine Rack.

2. Registration of the customer Data / Entitlements
The customer can submit data, such as, wine profile details etc., to Oakmont Limited by:
1. using the website
2. telephone
3. completing the enrolment form in customer fulfilment pack

Oakmont Limited registers this data / information. The customer explicitly confirms and ensures that all data submitted is correct and rightfully in the possession of the customer. Oakmont Limited is entitled to take all necessary action involving all data submitted by the customer in order to provide the myWine Rack services.

3. Password
The customer will set a password at their first login to their myWine Rack application. A password reset request can be sent from the login page if needed.
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4. Oakmont Limited
1. Uses information about the customer for the purpose of providing the customer with appropriate services. Oakmont Limited is committed to protect the privacy of the customers and the confidentiality and security of iinformation entrusted to them.

The following sets out how we collect, use, release and secure customer data.

Oakmont Limited will:

a. exchange information about the customer with processors and suppliers in order to administer and service customer requirements and process and collect payments;

b. unless the customer asks us not to, use information about the customer, in order that we may develop or make offers to the customer (by mail or telephone) of products and services in which we believe the customer may be interested. The information used may be obtained from the customer application, subsequent updates of that information and from surveys. We may use the customer e-mail address to send the customer the following types of communication:

Regularly scheduled e-mail advising you of payment due dates or system maintenance or outages.
General communications concerning customer membership.

c. monitor and/or record customer communications to us or ours to the customer, either ourselves or by reputable organisations contracted to us to ensure consistent servicing levels (including staff training), account operation and dispute resolution; undertake all of the above within the United Kingdom and the European Union.

d. If the customer wishes to have their name removed from any marketing programmes, they should contact Oakmont Limited directly on 01604 675204 or write to:
Oakmont Limited, PO Box 178. Northampton NN4 0ZX

It will help us if customers provide their full name, postal address, and, if a myWine Rack user the customer unique user access ID. Please allow 40 days for the request to become effective.

2. We use advanced technology and well-defined employee practices to help ensure your information is processed promptly, accurately and completely in accordance with the applicable law. If the customer believes that any information held is incorrect or incomplete, the customer should contact Oakmont Limited without delay at: Oakmont Limited, PO Box 178. Northampton NN4 0ZX

Tel: 01604 675204

email:
help@oakmont.co.uk

Any information, which is found to be incorrect, will be corrected promptly.
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5. Term and Cancellation
The agreement will be valid for 12 months and the customer's account will be charged after this period at the prevailing rate as and when required for future subscriptions, unless cancelled by the customer in writing.
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6. Payment
The customer agrees that Oakmont Limited deducts the quarterly fee via PayPal or WorldPay and your nominated payment method at the beginning of each period of 3 months. Oakmont Limited reserves the right to amend the fee from time to time.
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7. Right to Revoke the Consent to This Agreement
The customer has the right to revoke their consent to this agreement without any further obligations. This right can be executed within 14 days after the date when this agreement became valid by sending a written, signed communication to: Oakmont Limited, PO Box 178 Northampton, NN4 0ZX, England.
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8. Customer Service
If the customer has a complaint about any aspect of myWine Rack service, please contact: Oakmont Limited, PO Box 178 Northampton, NN4 0ZX, England.

Oakmont Limited will acknowledge the customer complaint and provide them with the name of the person dealing with the complaint. Upon receiving a customer complaint Oakmont Limited will confirm a final response or let them know when a final response can be expected.

Our aim is to get it right, first time every time. If we make a mistake we will try to put it right promptly.

Intellectual Property

Please note that the materials displayed on this web site, including, without limitation, all editorial material & content, photographs, illustrations and other graphic materials, and names, logos, trademarks and service marks, are the property of Oakmont Limited or its subsidiaries, affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. Other products or company names mentioned on this web site may be the trademarks of their respective owners.

You are not allowed to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material or any part thereof save that you may: a). print or download extracts of the material on this web site for your non-commercial, informational and personal use; or b). copy the material on this web site for the purpose of sending it, without any commercial objective, to individual parties for their personal information provided that you acknowledge Oakmont Limited as the source of the material and that you inform the third party that these terms and conditions apply to them and that they must comply with them.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any patent or trademark of Oakmont Limited or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any licence or right to any copyright or other intellectual property rights in relation to any such information, data, products or services.


Copyright © Oakmont Limited 2018. All Rights Reserved.